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Store Policy

Welcome to Maxi's Bridal Boutique! We are dedicated to providing exceptional service and ensuring your dress looks perfect for your special occasion. Please review our store policies below.

1. Appointments & Consultations

Appointments are recommended for tailoring, alterations, and dress assessments to ensure personalized attention.
Walk-ins are welcome but subject to availability.

2. Tailoring & Alterations

All alteration and tailoring services require full payment before work begins.
Fittings are required to ensure proper adjustments; additional fittings may be necessary.
Once alterations begin, all services are final, and no refunds will be issued.

3. Rental Policy

Dress rentals require a security deposit and a signed rental agreement.
Rentals must be returned in the same condition as received; damages or late returns may result in additional charges.
No refunds on rental fees once the dress has been picked up.

4. Dry Cleaning & Couture Steaming

We take utmost care in cleaning and steaming dresses, but we are not responsible for pre-existing damage or unexpected fabric reactions.
All dry cleaning services are non-refundable.

5. Payments & Refunds

All sales on dresses, alterations, and custom tailoring are final.
No refunds or exchanges on custom-made dresses, altered dresses, or rental services.
We accept Zelle Payments only on the Provided QR Code and Number.

6. Cancellations & Rescheduling

Appointments must be canceled or rescheduled at least 24 hours in advance.

7. Liability Disclaimer

We are not responsible for dresses once they have been picked up or shipped.
Customers are responsible for inspecting their items before leaving the boutique.

By purchasing or using our services, you agree to abide by our store policies. If you have any questions, feel free to ask our team—we are happy to assist you!

Maxi Fashion Boutique

Our bridal shop, a boutique in Jersey, started as a face mask business in NYC during the COVID-19 pandemic. It now offers dresses for brides, quinceañeras, proms, and special occasions, focusing on quality, inclusivity, and community

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